Shipping policy

Thank you for shopping with JustBuyMe. We are committed to delivering your orders quickly, safely, and efficiently across India. Please review our shipping policy below.

1. Shipping Methods Available

We partner with trusted courier and logistics providers to deliver orders across India.

Available shipping options may include:

  • Standard Shipping
  • Express Shipping (where available)
  • Cash on Delivery (COD) (if available for your location)

Shipping methods available for your order will be displayed during checkout.

2. Order Processing Time

  • Orders are typically processed within 1–3 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During high-demand periods, sales events, or holidays, processing times may be slightly longer.

Once your order has been processed and dispatched, you will receive shipping confirmation via email.

3. Delivery Timeframes

Estimated delivery times within India:

Metro Cities

  • Delhi
  • Mumbai
  • Bengaluru
  • Chennai
  • Hyderabad
  • Kolkata

Estimated Delivery: 3–7 business days

Tier 2 & Tier 3 Cities

Estimated Delivery: 5–10 business days

Remote & Rural Areas

Estimated Delivery: 7–15 business days

Delivery timelines are estimates and may vary depending on courier operations and location accessibility.

4. Shipping Costs

We strive to offer affordable shipping rates.

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Promotional offers may include free shipping on eligible orders.
  • Additional charges may apply for remote or difficult-to-service locations.

All shipping charges are non-refundable unless otherwise required by law.

5. Tracking Information

Once your order is shipped, you will receive:

  • Shipment confirmation email
  • Tracking number
  • Courier partner details (where available)

Customers can use the provided tracking information to monitor shipment progress.

Please allow up to 24–48 hours for tracking information to become active after dispatch.

6. Delivery Issues and Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Government restrictions
  • Courier service disruptions
  • Incorrect shipping information provided by customers

JustBuyMe shall not be held responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information during checkout.

7. Failed Delivery Attempts

If delivery cannot be completed due to:

  • Incorrect address
  • Customer unavailability
  • Refusal to accept delivery

the courier may attempt redelivery or return the package to us.

Additional shipping charges may apply for re-dispatching returned shipments.

8. International Shipping

Currently, JustBuyMe ships only within India.

We do not offer international shipping at this time.

If international shipping becomes available in the future, this policy will be updated accordingly.

9. Lost or Damaged Shipments

If your order arrives damaged or appears lost during transit, please contact us within 48 hours of delivery or expected delivery date.

Customers may be required to provide:

  • Order number
  • Photos of damaged packaging or products
  • Relevant delivery details

We will investigate the matter and provide appropriate assistance.

10. Contact Us

For shipping-related questions or concerns, please contact:

JustBuyMe
Email: justbuymeofficial@gmail.com

Our support team will be happy to assist you.